The recall relates to the brake booster fitted to certain models, across 2005 – 2013 years including:
Mercedes-Benz ML-Class
GL-Class (164 platform)
R-Class Vehicles (251 platform)
Customers are advised to not drive their vehicles until the recall has been completed.
To view the list of affected vehicles by VIN, Model, Year click here
Any necessary inspection and rectification work will be carried out free of charge, and if a vehicle is deemed unavailable for an extended period, customer support is available to provide alternative transport solution, including a daily allowance for Taxis or Ubers until the vehicle can be inspected (receipts required).
We sincerely apologise to all affected vehicle owners for any inconvenience this may cause. We are working closely with Mercedes-Benz New Zealand to action the recall on affected vehicles as efficiently as possible. Owners of all affected vehicles will be directly contacted in writing by Mercedes-Benz New Zealand, please contact one of our Dealerships by phone or email at your earliest opportunity to arrange an inspection if your vehicle is affected.
Mercedes-Benz has always stood for safety and quality, and this promise defines our day-to-day actions. The safety of our customers and other road users is our highest priority.
Booking your inspection
Owners of all affected vehicles will be directly contacted in writing by Mercedes-Benz New Zealand, please contact one of our Dealerships by phone or email at your earliest opportunity to arrange an inspection if your vehicle is affected.